Collections Executive

About Us

Intergrade BKC Group of Companies, headquartered in Dubai primarily focuses on Manpower planning and supply services. We are dedicated to creating value for our employees, customers, and communities. Resilient relationship with customers along with the consistent efforts of our accomplished team distinguish itself as the market leader of technical skilled manpower supply services.

Intergrande BKC leverages the professional skills to serve and encourages to practice our profession with integrity, inspiring others to behave ethically. As we grow in the business, we are devoted towards nurturing young individuals achieve their Career aspirations and encourage them in their professional development. We recognize that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success.

Job Summary

The Collections Executive is responsible for managing the organization’s receivables by ensuring timely collection of outstanding payments, resolving billing issues, and maintaining positive relationships with clients. The role involves monitoring accounts, negotiating payment plans, and minimizing overdue balances to support cash flow and financial stability.

Key Responsibilities

Accounts Receivable Management

• Monitor and manage overdue accounts.
• Contact Clients to follow up on outstanding payments.
• Maintain accurate records of all communication with customers regarding payment. status.

Payment Negotiations

• Discuss and negotiate payment plans or settlements with Clients.
• Ensure adherence to agreed payment terms and conditions.

Dispute Resolution

• Investigate and resolve billing discrepancies and customer disputes promptly.
• Liaise with internal departments (e.g., sales, billing) to resolve issues affecting collections.

Reporting and Analysis

• Prepare and present reports on accounts receivable aging, collection status, and bad debt.
• Provide recommendations for improving collection processes and reducing overdue balances.

Compliance and Documentation

• Ensure all collection activities comply with company policies and relevant regulations.
• Maintain detailed and accurate documentation of all collection efforts and transactions.

Customer Relations

• Foster positive relationships with customers to ensure long-term business partnerships.
• Provide excellent Client service to address concerns and improve payment timelines.

Key Qualifications

Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

Experience:

• 2–5 years of experience in accounts receivable or collections.
• Proven track record of managing overdue accounts and achieving collection targets.
• Driving license is mandatory

Skills:

• Strong negotiation and communication skills.
• Excellent problem-solving and dispute-resolution abilities.
• Analytical skills to assess creditworthiness and manage risk.
• Familiarity with collections regulations and compliance requirements.

Personal Attributes:

• Detail-oriented and highly organized.
• Ability to work under pressure and meet deadlines.
• Proactive and self-motivated with a results-driven mindset.