Sales – Deputy General Manager

About Us

Intergrade BKC Group of Companies, headquartered in Dubai primarily focuses on Manpower planning and supply services. We are dedicated to creating value for our employees, customers, and communities. Resilient relationship with customers along with the consistent efforts of our accomplished team distinguish itself as the market leader of technical skilled manpower supply services.

Intergrande BKC leverages the professional skills to serve and encourages to practice our profession with integrity, inspiring others to behave ethically. As we grow in the business, we are devoted towards nurturing young individuals achieve their Career aspirations and encourage them in their professional development. We recognize that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success.

We are seeking a dynamic and strategic Sales Manager to lead our sales team in achieving ambitious goals and driving growth. The Sales Manager will be responsible for setting and executing sales strategies, managing a team of sales representatives, analyzing performance metrics, and fostering strong customer relationships. This role requires a results-oriented leader with a deep understanding of market trends and a commitment to achieving company objectives.

Key Responsibilities:

1. Identifying and Setting Sales Goals

• Conduct market research to assess trends, customer needs, and growth opportunities.
• Establish ambitious yet realistic sales targets based on data analysis and company capacity.
• Align sales goals with broader company objectives, including revenue targets and market expansion.

2. Developing Strategic Sales Plans

• Create and execute detailed sales strategies, including target segmentation, channel selection, and pricing.
• Allocate resources effectively across sales initiatives to support target achievement.
• Adapt strategies as needed in response to market changes or competitor actions.

3. Managing Sales Representatives

• Lead, motivate, and support a team of sales representatives to maximize performance.
• Regularly review individual and team performance, providing feedback and coaching.
• Address and resolve conflicts within the team or with clients to ensure smooth operations.

4. Analyzing Sales Performance

• Utilize data to evaluate performance against sales targets and identify trends.
• Provide detailed sales reports and insights to senior management, highlighting successes and areas for improvement.

5. Building Customer Relationships

• Develop and maintain strong relationships with key customers.
• Collect customer feedback to drive improvements in products/services and enhance satisfaction.
• Implement customer loyalty programs to boost engagement and retention.

6. Managing Accounts

• Oversee major client accounts, ensuring needs are met and identifying upsell opportunities.
• Negotiate terms and contracts with clients to secure mutually beneficial agreements.
• Address and resolve client issues or complaints promptly to maintain high satisfaction.

7. Recruiting and Hiring

• Identify the skills and qualities needed in sales representatives and select candidates who fit these criteria.
• Conduct interviews and select candidates aligned with company culture.
• Ensure effective training and onboarding for new hires, promoting smooth integration into the team.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• Minimum of 10 years of experience in sales management or a related role.
• Proven track record of achieving sales targets and leading high-performance teams.
• Strong analytical skills and familiarity with CRM software and sales data tools.
• Excellent communication, negotiation, and interpersonal skills.

Key Skills:

• Strategic Planning
• Leadership and Team Management
• Market and Data Analysis
• Customer Relationship Management
• Contract Negotiation